Author Archives: Ron Oliver

Important Notice to Our Valued Clients

Dear Clients, We hope this message finds you in great health and high spirits. We would like to inform you of an important update regarding the upcoming holidays in the Philippines. The government has issued Proclamation No. 359, declaring Monday, 30 October 2023, as a special (non-working) day throughout the country. As a result, our […]

Important Security Update: Resolving Cybersecurity Incident at ROC.PH

Dear Valued Clients and Partners, We want to provide you with an update regarding a recent cybersecurity incident and our efforts to address it here at ROC.PH. The incident specifically impacted our Billing Portal, and we are pleased to inform you that as of this morning, we have successfully mitigated the cyberattack threat. In the […]

Important Announcement Regarding Recent Cybersecurity Incident

Dear Valued Clients and Partners, We wish to apprise you of a recent cybersecurity incident that has impacted our organization. Our commitment to transparency and clear communication with our esteemed clients and partners is a paramount priority for us. On October 11, 2023, our Billing Portal (https://app.roc.ph) fell victim to a malware attack, accompanied by […]

Expanding Connectivity: Enhanced Access for Our Valued Clients, Partners, Employees, and Public

We are delighted to share a significant enhancement that underscores our commitment to providing seamless communication and unrivaled accessibility to our esteemed clients, valued partners, dedicated employees, and the wider public. Starting September 1, 2023, we are thrilled to announce that customers utilizing PLDT landline services or SMART / Talk N Text (TNT) subscriptions with […]

Important Public Announcement: Beware of Scammers Falsely Representing Themselves as ROC.PH

On May 8, 2023, we posted an update regarding the presence of scammers falsely claiming to be employees or representatives of ROC.PH. Today, we would like to reiterate this warning and provide additional information to protect our community from falling victim to such deceptive schemes. Recently, we have been alerted to various instances where individuals […]

Scheduled Maintenance for System Upgrade and Server Expansion

Dear employees, valued customers and partners,​​We would like to inform you that our HRIS Portal, Client Portal, Website, and other related systems will undergo scheduled maintenance as we strive to enhance their performance and provide you with an improved user experience.​​During this maintenance period, we will be upgrading our server system to accommodate the increasing […]

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