What is task?
The Ticket Email Task Request is also known as “TASK”.
It is a request by a client who sends an email about their website, online marketing, graphic design or virtual team (experts & assistants) needs for their business. In every task, You will receive a unique reference or ticket number.
If you talk our Support Team via phone call, mobile call or any official social media accounts, They will create task on your behalf.
5 Ways for Task Ticket Creation
Client Portal
Login to your account and you may create task ticket at the client portal.
Email Us
Send an email to create task ticket via support@roc.ph.
Call Us
Cal our Official Phone and Mobile Numbers and let one of our support team assist you.
Submit Request Form
We provide alternative submit page at this link: https://roc.ph/submit. Our system will generate an automatic task ticket for you.
Message Us
Send a text/ sms message from your mobile or to one of our Official Social Media accounts like Facebook Messenger, Viber, Apple Business Chat, Wechat and more.
PRocess
Submit Tasks
You can submit your tasks via Portal, Email ( support@roc.ph), or call our support team.
Working
Our Support Team will check on your tasks and coordinate with our Virtual Team of Experts and Assistance to complete it. If this is consultation, We make sure you got confirmed appointment slot.
Done
Our Support Team will give you an update via email and may notify you via text or call.
Example Tasks
WEbsite
- Create a Company Website
- Create an Online Store
- Create Ecommerce Website
- Change Content
- Change Image
- Add Gallery
- Delete Picture
Online Marketing Consultation
- Schedule Consultation
- Help me which strategy fits on my idea
- How can I improve my online presence?
- Which platform fits on my needs?
- Why I need website?
- Help me to understand this?
Virtual Team
- Simply data entry tasks
- Daily business reports
- Online Research
- Excel Work
- Copy write for website
- Create content for your product listings
- Take notes
- Project Manager tasks
- Schedule Appointment
- Organize Email account
- Lead Generation
- Translating content to different languages.
- Answer ticket email support
- Call to support clients or partners.
- Writing blog content
- Manage blog comments
- Emailing potential customers, partners, etc.
- Create Powerpoint Presentation
- Manage your Skype account with clients
- Create posts and recruit for new openings
- List products on Shopee, Lazada or Website
- Manager orders on Shopee, Lazada or Website
- Start Shopee or Lazada seller account.
- Manage Live Chat inquries.
Graphic Design
- I have an idea and help me to create a social media post
- Build Business Card
- Give me a Pen Design sample
- Change text on the image
- Make the image transparent background
- Edit my product image