Refund Policy

ROC.PH aims to be honest and faithful to its clients. We will be upfront with our clients’ needs and do everything in our best effort to offer the best service. With that being said, ROC.PH does not guarantee its services to any extent.

ROC.PH believes in helping its customers as far as possible, and has therefore a liberal refund policy.
Under this policy:

  • Generally due to the nature of our work, we do not assure any refunds upon cancellation.
  • To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you;
  • To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs
  • To send periodic emails – the email address you provide us may be used to respond to your inquiries, send you newsletters, and/or other requests or questions.