1. Introduction

Welcome to the ROC.PH Digital Marketing Services Affiliate Program. This policy outlines the terms and conditions governing your participation as an affiliate. By joining our program, you agree to comply with these terms and all applicable Philippine laws.

2. Eligibility

  • Affiliates must be at least 18 years old and legally capable of entering into a contract.
  • The program is open to individuals, businesses, and influencers based in the Philippines.
  • A valid Taxpayer Identification Number (TIN) is required for commission payments.

3. Affiliate Registration

  • Interested participants must apply through our official platform.
  • ROC.PH reserves the right to approve or reject any application at its discretion.
  • Affiliates must provide accurate and updated personal and banking details.

4. Commission Structure

  • Commissions are earned on successful referrals, and the rates will be specified upon approval.
  • A sale is considered valid only if the referred customer completes a purchase using the unique affiliate link.
  • Commissions are calculated based on net sales, excluding refunds, discounts, and taxes.

5. Payment Terms

  • Payments are processed monthly, subject to a minimum payout threshold of PHP 1,000.
  • Payments will be made via bank transfer, GCash, or PayPal.
  • Affiliates must issue a valid invoice to receive commission payments.

6. Promotional Guidelines

  • Affiliates may use banners, links, and promotional materials provided by ROC.PH.
  • False advertising, misleading claims, or unethical marketing practices are strictly prohibited.
  • Affiliates must comply with the Data Privacy Act of 2012 and avoid unauthorized collection of customer data.
  • Paid advertisements using ROC.PH’s brand name without prior approval are not allowed.

7. Compliance with Philippine Laws

  • Affiliates must adhere to the Electronic Commerce Act, Consumer Act, and other relevant regulations.
  • Affiliates are responsible for their own tax obligations, including withholding tax compliance in accordance with BIR regulations.

8. Prohibited Activities

  • Spamming, phishing, or any fraudulent activities.
  • Misleading domain names, fake social media pages, or impersonating ROC.PH.
  • Purchasing products through their own affiliate links to generate self-commission (self-referrals).

9. Termination & Suspension

  • ROC.PH reserves the right to terminate or suspend an affiliate account for violations of this policy.
  • Affiliates may voluntarily opt out of the program by submitting a written notice.
  • Suspended affiliates may submit an appeal within 10 days, and ROC.PH will review the case within 15 business days.

10. Risk & Limitations

  • Fraudulent Activities – Any attempt to manipulate referral tracking, generate fake sales, or use fraudulent means to earn commissions will result in immediate termination.
  • Brand Misrepresentation – Affiliates must not make false claims, mislead customers, or use deceptive tactics that could harm the reputation of ROC.PH.
  • Legal & Compliance Risks – Affiliates are responsible for ensuring that their marketing methods comply with Philippine laws.
  • Chargebacks & Refunds – If a customer requests a refund, the corresponding affiliate commission may be revoked.
  • Unethical Marketing – Black-hat SEO, spamming, or misleading advertisements are prohibited.
  • Affiliate Inactivity – ROC.PH reserves the right to remove inactive affiliates who fail to generate referrals over a certain period.

11. Performance & Activity Monitoring

  • Affiliates must generate a minimum number of referrals within a specified period to maintain an active status.
  • Inactive affiliates may be removed after a set duration of inactivity.

12. Confidentiality Clause

  • Affiliates must not disclose confidential information provided by ROC.PH, including commission rates, customer details, and marketing strategies.

13. Dispute Resolution

  • Any disputes arising from this policy will first be resolved through internal discussions before legal action is considered.
  • Disputes shall be settled under Philippine law and jurisdiction.

14. Program Integrity & Compliance

  • ROC.PH reserves the right to audit affiliate activities to ensure compliance.
  • Affiliates must maintain ethical conduct and transparency when promoting ROC.PH.
  • Any affiliate found exploiting system loopholes or engaging in suspicious activity may face immediate termination.

15. Affiliate Branding Guidelines

  • Affiliates may not modify ROC.PH logos, banners, or promotional materials without prior approval.
  • Affiliates must not create social media pages, groups, or websites that impersonate ROC.PH.
  • Affiliates are encouraged to use official marketing materials available in the affiliate dashboard.

16. Intellectual Property Rights

  • Affiliates may not use, reproduce, or modify any ROC.PH trademarks, logos, copyrighted materials, or proprietary content without prior written consent.
  • Affiliates must not claim ownership of ROC.PH’s branding, website content, or digital assets.

17. Customer Relations & Support

  • Affiliates are not authorized to provide direct customer support on behalf of ROC.PH. Any customer inquiries must be referred to the official ROC.PH support channels.
  • Affiliates must avoid making false promises or guarantees regarding ROC.PH services that are not explicitly stated by the company.

18. Multi-Account & Duplicate Registration Prohibition

  • Affiliates may not register multiple accounts under different identities to manipulate commissions.
  • Duplicate or fraudulent affiliate accounts will be banned, and any earned commissions will be forfeited.

19. Ethical Social Media Engagement

  • Affiliates must not engage in online disputes, harassment, or defamation regarding ROC.PH, its clients, or other affiliates.
  • Negative public discussions that harm ROC.PH’s reputation may result in account suspension.

20. Non-Exclusivity Clause

  • This affiliate agreement is non-exclusive. Affiliates may promote other services, provided they do not directly compete with ROC.PH or mislead customers.

21. Force Majeure Clause

  • ROC.PH shall not be held liable for delays, interruptions, or failures due to natural disasters, pandemics, government restrictions, cyber-attacks, or any other unforeseen events beyond reasonable control.

22. Modification & Updates

  • ROC.PH reserves the right to update commission structures, policies, and terms with prior notice.
  • Affiliates will be notified of changes via email or the affiliate dashboard.

23. Liability Disclaimer

  • ROC.PH is not responsible for indirect losses, damages, or legal actions resulting from an affiliate’s participation.
  • ROC.PH reserves the right to modify these terms at any time, with prior notice.

24. Contact Information

For inquiries, please contact: [Company Email] or visit our website at https://roc.ph.

By joining the ROC.PH Digital Marketing Services Affiliate Program, you acknowledge that you have read, understood, and agreed to this policy.