FREE WEBINAR ALERT!

Crisis Management in Customer Service: Staying Professional Under Pressure

Date: April 23, 2025
Time: 5:30 PM – 6:30 PM
Where: Google Meet (Link will be sent after registration)

FREE Admission with an option to get a certificate:
Students: ₱50 | Professionals/Business Owners: ₱100

What You’ll Learn:
How to handle customer complaints and difficult situations professionally
Crisis communication techniques for customer service teams
Strategies to de-escalate conflicts and retain customers
Managing stress and maintaining professionalism under pressure
Case studies of successful crisis management in customer service

Who Should Attend?
Customer service representatives & managers
Business owners & entrepreneurs
Sales & support professionals
Anyone handling client interactions and conflict resolution

Register Now and Improve Your Customer Service Skills!
Registration Link: https://roc.ph/event/crisis-management-in-customer-service-staying-professional-under-pressure/

Missed the Live Session? Get the Recording + E-Certificate!
Students: ₱100 | Professionals & Business Owners: ₱150
Get the Recorded Webinar: https://roc.ph/service/crisis-management-in-customer-service-staying-professional-under-pressure/

Special Offer: If you attended the live webinar, upgrade to the recording + e-certificate for just ₱50 more!
https://roc.ph/services/webinars/

Stay Updated on More Free Webinars!
Upcoming Webinars: https://roc.ph/events
Recorded Webinars: https://roc.ph/digital-services/webinars/
Webinar Policy: https://roc.ph/policy/webinar/

Limited slots available! Reserve your seat now.

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