Crisis Management in Customer Service: Staying Professional Under Pressure

🚀 FREE WEBINAR ALERT! 🚀

📢 Crisis Management in Customer Service: Staying Professional Under Pressure

📅 Date: April 23, 2025
Time: 5:30 PM – 6:30 PM
📍 Where: Google Meet (Link will be sent after registration)

💡 FREE Admission with an option to get a certificate:
🎓 Students: ₱50 | 💼 Professionals/Business Owners: ₱100

🔥 What You’ll Learn:
✅ How to handle customer complaints and difficult situations professionally
✅ Crisis communication techniques for customer service teams
✅ Strategies to de-escalate conflicts and retain customers
✅ Managing stress and maintaining professionalism under pressure
✅ Case studies of successful crisis management in customer service

🎯 Who Should Attend?
🔹 Customer service representatives & managers
🔹 Business owners & entrepreneurs
🔹 Sales & support professionals
🔹 Anyone handling client interactions and conflict resolution

📌 Register Now and Improve Your Customer Service Skills!
🔗 Registration Link: https://roc.ph/event/crisis-management-in-customer-service-staying-professional-under-pressure/

🎥 Missed the Live Session? Get the Recording + E-Certificate!
🎓 Students: ₱100 | 💼 Professionals & Business Owners: ₱150
📌 Get the Recorded Webinar: https://roc.ph/service/crisis-management-in-customer-service-staying-professional-under-pressure/

💡 Special Offer: If you attended the live webinar, upgrade to the recording + e-certificate for just ₱50 more! 🎉
🔗 https://roc.ph/services/webinars/

📍 Stay Updated on More Free Webinars!
👉 Upcoming Webinars: https://roc.ph/events
👉 Recorded Webinars: https://roc.ph/digital-services/webinars/
👉 Webinar Policy: https://roc.ph/policy/webinar/

🔔 Limited slots available! Reserve your seat now. 🖥️🔥

#FreeWebinar #CustomerService #CrisisManagement #Professionalism #ConflictResolution #BusinessSuccess

Speaker

Luis Orca

Chief HR Officer, Finance Manager & Head of Creative Multimedia

  • Date : April 23, 2025
  • Time : 5:30 pm - 6:30 pm (Asia/Manila)
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