The Ticket Email Task Request is also known as “TASK TICKET”, “TICKET” or “TASK”. It is a request by a client who sends an email about their website, online marketing consultation, graphic design or virtual team (experts & assistants) needs for their business. In every task, You will receive a unique reference or ticket number.
Login to your account and you may create task ticket at the client portal.
Send an email to create task ticket via support@roc.ph.
Cal our Official Phone and Mobile Numbers and let one of our support team assist you.
Once task ticket submitted, One of our support team check the it and forward it the team to working on your Coming Soon page while waiting for the actual design for your website. It takes up to 1 week.
Once Coming Soon is approved, You will move to Design Stage and Web Designer will work up to 1 business week.
Once Design is approved, You will move to Technical Stage which Web Developer and Graphic Designer will work up to 1 business week.
Once a task ticket submitted, we will work on it from 24 hours up to 1 business week.
Book an online marketing consultation via email, phone, mobile call or online. This will create a task ticket.
You can ask questions for more than 10 online marketing strategies for your business on your chosen phone, mobile call or video conference like Zoom.
Your task ticket will be updated with the discussion report from your 1 hour consultation.
Once task ticket submitted, Our friendly support team will check on your task requirements and assigned a Virtual Experts and Assistants.
Our assigned Virtual Experts & Assistants will work up to 1 (one) hour each task ticket from one of the 1000+ supported platform list.
Once it’s done, The task ticket will be subject for your review and mark as answered if resolved, awaiting for client or platform reply.
Once task ticket submitted, Our friendly support team will check on your task requirements and assigned a Graphic Designer.
Our assigned Graphic Design will work from 24 hours up to 1 business week on your task.
Once it’s done, The task ticket will be subject for your review & approval and mark as answered if approved or awaiting for client if needs your response.
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