No. There are no setup fees on any of our plans.

No, We offer different payment such as Bank Deposit, GCASH, LBC, 7Eleven and more. Check on our Payment Method Page.

Yes. If you ever decide that ROC.PH isn’t the best service provider platform for your business, simply cancel your account.

All ROC.PH plans are quarterly every annual (12 months) unless you sign up for  biennial plan (24 months) or Triennially (36 months).

Absolutely! You can upgrade or downgrade your plan at any time.

Please see below for further explanation to some of the most common questions related to specific aspects of our packages.

All turnaround times stated on each plan are estimated from our most common projects.

None of these turnaround times are guaranteed for every project. This is an estimated turnaround time that our team uses as a basis and a goal for general design projects.

Actual turnaround times are subject to change depending on several variables, including the complexity of a project.

How Turnaround Times Are Determined

Turnaround times are effective from the actual start date of a design and not from the date the request is submitted. 

Example: If a request is submitted and there are no other request in the design queue, the turnaround date will start from the moment the design is scheduled and assigned to a designer. If a request is submitted and there are requests in the design queue, the turnaround time will not start until the previous projects have been submitted, at which point the new request will then be scheduled and assigned, marking the start of the turnaround time.

Yes. You can purchase a domain name within ROC.PH, or use an existing one that you own. However, Using 3rd party domain registrar should contact us for additional information.

SSL stands for “secure sockets layer” and is a form of security for sites that handle sensitive information such as visitor’s personal information and credit card numbers. It creates a secure connection between a visitor’s web browser and the server of the company they’re interacting with.

If you cancel your subscription plan, your site is suspended, you cannot request site maintenance support, online marketing and graphic design services. We may remove or destroy all the data in your account.