Effective Date: January 1 2025
Welcome to ROC.PH Digital Marketing Services. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Definitions
1.1 “Company” refers to ROC.PH Digital Marketing Services. 1.2 “Client” refers to any individual, business, or entity that engages with ROC.PH’s services. 1.3 “Services” refer to digital marketing, graphic design, web development, and other related services provided by ROC.PH. 1.4 “Platform” refers to the ROC.PH website, portals, and any associated applications.
2. Scope of Services
2.1 ROC.PH provides digital services on a subscription or project basis, as detailed in the respective service agreements. 2.2 Customization requests beyond standard service offerings may be subject to additional charges. 2.3 The Company reserves the right to decline projects that do not align with its expertise or values.
3. Client Responsibilities
3.1 The Client agrees to provide all necessary content, materials, and access credentials required for service fulfillment. 3.2 The Client is responsible for ensuring that all provided content complies with intellectual property and legal regulations. 3.3 Failure to provide required information may result in delays, for which ROC.PH is not liable.
4. Payments and Refunds
4.1 All payments must be made in accordance with the agreed payment schedule. 4.2 Late payments may result in service suspension or additional fees. 4.3 Refund requests are subject to ROC.PH’s refund policy, available upon request.
5. Intellectual Property
5.1 All original work created by ROC.PH remains the intellectual property of the Company until full payment is received. 5.2 Clients retain ownership of their respective brand materials and licensed content. 5.3 Unauthorized distribution, resale, or modification of ROC.PH’s work without consent is prohibited.
6. Service Modifications and Revisions
6.1 Clients may request revisions as per their service agreement. 6.2 Revisions requiring major structural changes may incur additional fees. 6.3 Requests outside the agreed scope will be considered as new projects.
7. Confidentiality and Data Protection
7.1 Both parties agree to maintain confidentiality of proprietary and sensitive information. 7.2 ROC.PH follows data protection laws to ensure Client information security.
8. Limitation of Liability
8.1 ROC.PH shall not be liable for indirect, incidental, or consequential damages arising from the use of its services. 8.2 The Company’s total liability shall not exceed the total fees paid by the Client for the service in question.
9. Termination of Services
9.1 Either party may terminate the agreement with prior written notice, subject to specific contract terms. 9.2 Fees paid prior to termination are non-refundable unless specified in the refund policy. 9.3 ROC.PH reserves the right to terminate services in cases of non-payment, breach of contract, or unethical behavior.
10. Dispute Resolution
10.1 Any disputes arising from these terms shall first be resolved through negotiation. 10.2 If unresolved, disputes will be subject to arbitration in the Philippines.
11. Amendments and Updates
11.1 ROC.PH reserves the right to update these Terms and Conditions at any time. 11.2 Continued use of services constitutes acceptance of any amendments.
For inquiries, contact us: ROC.PH Digital Marketing Services
Phone: +63 (046) 433 7590
Email: [email protected]
Hours: Mondays to Fridays, 8:00 AM – 5:00 PM (excluding holidays)
By engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.