Category: Customer Data Management, CRM Architecture & Data Privacy

Subcategory: Multi-Platform Data Synchronization, Customer Data Platforms (CDPs), RA 10173 Compliance & Unified Profiles

🗂️ Managing Customer Data Across Multiple Platforms: Master Multi-Channel CRM Sync, Unified Customer Profiles, and Data Governance

Master Customer Data Platforms (CDPs), API Integrations, Data Hygiene, Cross-Platform Privacy Compliance, and Unified Database Architecture

Date: 📅 December 21, 2026 (Monday)

Time: ⏰ 8:30 PM – 9:30 PM (Asia/Manila)

Location: 📍 Live via Google Meet

💡 Is Your Customer Data Trapped in Silos Across Different Apps, Causing Chaos and Compliance Nightmares?

As businesses grow, customer interactions spread across multiple tools: your website uses Shopify, customer support runs on Zendesk, email marketing lives in Klaviyo, and sales tracking happens in HubSpot or Salesforce. When these platforms operate in isolated silos, you end up with duplicate contacts, conflicting purchase histories, outdated information, and severe data privacy vulnerabilities. Failing to synchronize and govern customer data across these touchpoints frustrates your buyers with fragmented experiences and exposes your business to regulatory breaches under laws like the Philippine Data Privacy Act (RA 10173).

What if you could unify your customer data across every platform, automate synchronization, and maintain absolute compliance and data integrity?

Are you struggling with fragmented customer records, data silos, and messy integration errors?

• ❌ The “Data Silo” Chaos: Customer information scattered across five different apps without a single source of truth, leading to mixed-up communication

• ❌ Duplicate & Outdated Records: Manually exporting and importing CSV files between platforms, creating endless duplicate profiles and human error

• ❌ Privacy & Consent Disconnects: Unsubscribing a customer in your email tool, only to accidentally retarget them via a different ad platform because consent flags didn’t sync

• ❌ Integration Breakdown: Struggling with broken webhooks, API limits, and messy data pipelines that disrupt daily sales and support operations

The Goal: Equip business owners, operations managers, CRM admins, and marketers with practical frameworks to unify, synchronize, and govern customer data across multi-platform tech stacks.

🔥 What You’ll Learn

• The Multi-Platform Data Architecture Blueprint

  Mapping out how customer data flows between your website, CRM, email marketing, helpdesk, and payment gateways

• Unified Customer Profiles & Single Source of Truth

  How to centralize customer touchpoints so every team member sees the complete, up-to-date interaction history

• Automating Data Synchronization via APIs & Webhooks

  Best practices for connecting your tools using native integrations, iPaaS platforms (Zapier, Make), or custom workflows

• Data Hygiene & De-duplication Strategies

  Cleaning messy databases, merging duplicate contacts, and establishing standard naming conventions across platforms

• Cross-Platform Privacy Compliance (RA 10173 & GDPR)

  Ensuring that opt-outs, data access requests, and consent preferences propagate instantly across all connected software

• Establishing Data Governance Protocols

  Setting access permissions, audit logs, and data retention rules to protect your centralized customer database

🎯 Who Should Attend?

• ✔ Business Owners & Operations Directors wanting to eliminate data silos and streamline their software tech stack

• ✔ CRM Administrators & IT Leads managing multi-platform integrations, data flows, and database health

• ✔ Marketing & Sales Managers needing unified customer profiles to run targeted, seamless omnichannel campaigns

• ✔ Data Protection Officers (DPOs) & Compliance Officers auditing cross-platform data transfers for legal adherence

• ✔ Customer Support Leaders looking to access complete customer history instantly across support channels

🎟️ Ticket Tiers

🎓 Special Discounts Verification

To claim the 50% discount rates above, eligible participants must submit verification using the corresponding scholarship/discount application links:

👴 Senior Citizens: https://roc.ph/scholarships/seniorcitizen/

🎓 Students: https://roc.ph/scholarships/student/

♿ PWD: https://roc.ph/scholarships/pwd/

⚠️ Note: Limited slots available to ensure an interactive Q&A session. Reserve yours early!

📌 Secure Your Slot Now

🔗 Register Here: https://roc.ph/event/managing-customer-data-across-multiple-platforms-2/

Missed the live event? Avail our Online Full Access (e-recording & e-certificate) at: https://roc.ph/service/managing-customer-data-across-multiple-platforms

💬 “Customer data is your most valuable asset—don’t let it get trapped in silos. Unify your platforms, clean your data, and scale with confidence.”

• Upcoming Webinars: roc.ph/webinars

• Recorded Webinars: https://www.roc.ph/courses

• Webinar Policy: roc.ph/policy/webinar/

• Privacy Policy: https://roc.ph/policy/privacy/