📢 Customer Service Excellence in Auto Repair & Maintenance

📅 Date: October 7, 2025
⏰ Time: 5:00 PM – 6:00 PM
📍 Where: Google Meet (Link will be sent after registration)

💡 Admission with e- certificate:
🎓 Students: ₱150 | 💼 Professionals/Business Owners: ₱250

🔥 What You’ll Learn:
✅ Building trust and professionalism in auto repair customer interactions
✅ How to handle difficult clients and manage service expectations
✅ Service process communication — from diagnosis to repair completion
✅ Setting up transparent estimates, warranties, and after-service follow-up
✅ Leveraging feedback, reviews, and loyalty programs to retain customers
✅ Real examples of MSMEs that thrive through service excellence

🎯 Who Should Attend?
🔹 Auto repair shop owners and service managers
🔹 Mechanics, receptionists, and service advisors
🔹 MSME entrepreneurs in the automotive and maintenance sectors
🔹 Students in automotive, engineering, or business courses
🔹 Anyone who wants to improve customer service quality in a technical field

📌 Register Now and Learn How to Deliver Quality, Transparency, and Trust in Every Repair!
🔗 Registration Link: https://roc.ph/event/customer-service-excellence-in-auto-repair-maintenance/

🎥 Missed the Live Session? Get the Recording + E-Certificate!
🎓 Students: ₱300 | 💼 Professionals: ₱500
📌 Get the Recorded Webinar:
https://roc.ph/service/customer-service-excellence-in-auto-repair-maintenance/

💡 Special Offer: If you attended live,
Upgrade to the recording + e-certificate for just ₱50 more! 🎉
🔗 https://roc.ph/services/webinars/

📍 Stay Updated on More Free Webinars!
👉 Upcoming Webinars: https://roc.ph/event
👉 Recorded Webinars: https://roc.ph/digital-services/webinars/
👉 Webinar Policy: https://roc.ph/policy/webinar/

🔔 Limited slots available! Reserve your seat now. 🖥️🔥

#FreeWebinar #CustomerServiceExcellence #AutoRepairBusiness #AutomotiveIndustry #MSMEPhilippines #ClientRelations #ServiceManagement #ROCPh