📅 EVENT DETAILS

Date: August 28, 2026
Time: 12:30 pm – 1:30 pm
Where: Google Meet (Meeting link will be sent after registration)

🤝 Great customer service isn’t just about solving problems—it’s about creating loyal customers.

Exceptional customer service can set your business apart in a competitive market. Whether you interact with customers online, in-store, or through social media, delivering a positive experience builds trust, encourages repeat business, and strengthens your brand reputation. Join this webinar to learn practical customer service strategies that every business can apply.

🎯 What You’ll Learn

✅ The Fundamentals of Excellent Customer Service
✅ Effective Communication and Active Listening Skills
✅ Handling Customer Complaints with Professionalism and Empathy
✅ Building Customer Loyalty Through Positive Experiences
✅ Best Practices for Online and In-Person Customer Support

👥 Who Should Attend?

✔ Small Business Owners and Entrepreneurs
✔ Customer Service Representatives and Team Leaders
✔ Online Sellers and E-Commerce Businesses
✔ Anyone who wants to improve customer satisfaction and retention

🎟️ Ticket Tiers
Deliver Better Service. Build Stronger Relationships. Grow Your Business.

Free Webinar Pass – Without E-Certificate

Super Early Bird — ₱150 / ₱350
Early Bird — ₱200 / ₱400
Late Pass — ₱250 / ₱450
Full Access — ₱300 / ₱500 (Live + Recording + E-Certificate)

🚀 SECURE YOUR SLOT NOW

👉 Register Here: https://roc.ph/event/customer-service-best-practices-2

🔗 STAY UPDATED & USEFUL LINKS

Keep learning and growing with our upcoming events and educational resources:

Upcoming Webinars: roc.ph/event
Recorded Webinars: ronoliverclarin.com/courses
Webinar Policy: roc.ph/policy/webinar/