Are you having a hard time selling insurance? Perhaps due to fierce competition?Maybe the clients are just not that interested? Or maybe it’s hard to build trust withthem? One of these questions may have popped up in your mind, or maybe you’re anupcoming insurance provider that wants to overcome these challenges. Don’t worry!These questions will […]
How to Handle PR & Customer Support on Twitter
How to Handle PR & Customer Support on Twitter
💼 What You’ll Learn:
✅ How to use Twitter as a real-time customer support channel
✅ Best practices for managing public relations during a crisis
✅ Crafting fast, empathetic responses that reflect your brand voice
✅ Monitoring brand mentions and using social listening tools
✅ Strategies for turning complaints into opportunities for loyalty
👥 Ideal for:
🔹 PR professionals and brand managers
🔹 Social media and community managers
🔹 Customer support teams using Twitter
🔹 Businesses wanting to protect and grow their online reputation
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