AI in Customer Support: Reducing Costs While Improving Service

📲 What You’ll Learn:
✅How AI is transforming customer support, addressing challenges like high costs and long wait times.
✅Key AI technologies used in customer support, including chatbots, NLP, and machine learning.
✅Strategies for reducing costs and improving efficiency through AI-powered solutions.
✅Methods for enhancing customer satisfaction and loyalty with personalized and proactive support.
✅Steps for implementing AI in customer support, including data integration, tool selection, and ROI measurement.

👥 Ideal for:
🔹Customer service managers and directors
🔹IT professionals involved in customer support systems
🔹Business executives interested in improving operational efficiency
🔹Data analysts and those working with customer data
🔹Anyone interested in learning about AI applications in customer service

📍 Stay in the Loop:
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👉 Recorded Webinars: https://roc.ph/digital-services/webinars/
👉 Webinar Policy: https://roc.ph/policy/webinar/