Effective Date: January 1 2025

1. Introduction Welcome to ROC.PH Digital Marketing Services (“ROC.PH,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.roc.ph and use our services.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing information, and other details you provide when you register, subscribe, or contact us.

  • Non-Personal Information: Browser type, IP address, device type, and other technical data collected through cookies and analytics tools.

  • Usage Data: Information about how you interact with our website and services, including pages visited and time spent.

3. How We Use Your Information We use the information collected for:

  • Providing, operating, and improving our services.

  • Processing payments and managing subscriptions.

  • Communicating with you regarding updates, promotions, and customer support.

  • Enhancing website security and preventing fraudulent activities.

  • Complying with legal obligations, including the Data Privacy Act of 2012 (RA 10173) of the Philippines and applicable international data protection laws.

4. How We Share Your Information We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors assisting us in website operations, payment processing, and marketing.

  • Hosting and Telecom Providers: Our data is hosted on Google Cloud, Amazon Web Services (AWS), GoDaddy, and Alibaba Cloud, ensuring high security and compliance. Additionally, data transmission is facilitated by PLDT, Smart, Globe, and DITO Telecom, which provide internet and mobile network services.

  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

  • Business Transfers: In case of a merger, sale, or business transition, your information may be transferred as part of the assets.

  • International Data Transfers: If you are located outside the Philippines, your information may be transferred to and processed in countries with different data protection laws.

5. Data Security We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We comply with RA 10173, the Data Privacy Act of 2012, and applicable international data protection regulations such as the General Data Protection Regulation (GDPR) for clients in the European Union and California Consumer Privacy Act (CCPA) for clients in the United States.

6. Cookies and Tracking Technologies We use cookies, analytics tools, and similar technologies to enhance user experience. You can control cookie settings through your browser.

7. Your Rights Under Philippine and International Law Under the Data Privacy Act of 2012, GDPR, and CCPA, you have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Restrict data processing under certain circumstances.

  • Request a copy of your stored data.

  • Object to automated decision-making and profiling.

  • File a complaint with the National Privacy Commission (NPC) in the Philippines, the European Data Protection Board (EDPB) in the EU, or the California Privacy Protection Agency (CPPA) in the U.S.

To exercise these rights, contact us at [insert contact email].

8. Social Media and Website Interactions

  • Announcements & Comments: Any interactions on our social media pages (Facebook, Twitter, LinkedIn, Instagram) and within our website (blog comments, forums) must comply with our content policies. We reserve the right to remove inappropriate content.

  • Contact Form, Project Tasks, and Customer Support: Data shared via contact forms, project task submissions, and customer support channels (email, ticketing, chat, phone, and live chat) is securely processed and stored in compliance with applicable laws.

9. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Children’s Privacy Our services are not intended for individuals under 13 years old. We do not knowingly collect data from minors.

11. Changes to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

12. Contact Us If you have questions or concerns about this Privacy Policy, please contact us at:

ROC.PH Digital Marketing Services
Phone: +63 (046) 433 7590
Email: [email protected]
Website: www.roc.ph

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.