Crisis Management on Facebook: Handling Negative Comments & Reviews

📅 Date: September 11, 2025
⏰ Time: 11:00 AM – 12:00 PM
📍 Where: Google Meet (Link will be sent after registration)

💡 Admission with an option to get a certificate:
🎓 Students: ₱100 | 💼 Professionals/Business Owners: ₱200

🔥 What You’ll Learn:
✅ Identifying and responding to negative feedback on Facebook
✅ Best practices for de-escalating online conflicts
✅ Strategies to protect your brand reputation
✅ Tools and templates for quick, professional responses
✅ Turning criticism into an opportunity for improvement

🎯 Who Should Attend?
🔹 Social media managers & customer service teams
🔹 Business owners with an online presence
🔹 Brand managers & PR professionals
🔹 Anyone managing a Facebook business page

📌 Register Now and Learn to Protect Your Brand Online!
🔗 Registration Link: https://roc.ph/?post_type=etn&p=54789

🎥 Missed the Live Session? Get the Recording + E-Certificate!
🎓 Students: ₱150 | 💼 Professionals & Business Owners: ₱300
📌 Get the Recorded Webinar: https://roc.ph/portal/course/crisis-management-on-facebook-handling-negative-comments-reviews/lessons

💡 Special Offer: If you attended the live webinar,
upgrade to the recording + e-certificate for just ₱50 more! 🎉
🔗 https://roc.ph/services/webinars/

📍 Stay Updated on More Free Webinars!
👉 Upcoming Webinars: https://roc.ph/event
👉 Recorded Webinars: https://roc.ph/digital-services/webinars/
👉 Webinar Policy: https://roc.ph/policy/webinar/

🔔 Limited slots available! Reserve your seat now. 🖥️🔥

#FreeWebinar #CrisisManagement
#FacebookMarketing #OnlineReputation #CustomerCare #SocialMediaStrategy #ROCPh