Due to pandemic, most of our clients are requesting to talk with our CSD (Client Service Department) and AST (Accounts & Support Team) to facilitate with their billing, project/task update and other account-related concerns.
In regards with the above request, we would like to meet your expectations by starting on September 1, 2020, our Customer Support schedule will be 8:00 am to 5:00 pm (8 hours a day, Philippine Standard Time), Monday to Sunday (7 days a week). Expect these teams will answer and assist you.
While our Digital Operations Departments who handle the Graphic Design, Web Developing and Virtual Service will work on your “by-request” task and projects during normal business hours: 8 am – 5 pm (8 hours a day, Philippine Standard Time), Monday to Friday ( 5 days a week).
Please be reminded that during Official Holiday and Government-issued non-working day/s our office and services are closed. Also, our Annual Year-End Vacation which normally starts in the last 2 weeks of December.