BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Eventin//Event Calendar//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
BEGIN:VEVENT
UID:59f751cc0cbee315bf3ce8ac0e6d5cb2@roc.ph
SUMMARY:Handling Difficult Customers
DESCRIPTION:🚀 FREE WEBINAR ALERT! 🚀\n📢 Handling Difficult Customer
 s\n📅 Date: June 28\, 2025⏰ Time: 5:30 PM – 6:30 PM📍 Where: Google
  Meet (Link will be sent after registration)\n💡 FREE Admission with an o
 ption to get a certificate:🎓 Students: ₱50 | 💼 Professionals/Busine
 ss Owners: ₱100\n🔥 What You’ll Learn:✅ Proven strategies to calm a
 nd satisfy upset customers✅ How to maintain professionalism in high-stres
 s situations✅ Effective communication techniques that defuse tension✅ T
 urning complaints into customer loyalty opportunities✅ Real-life scenario
 s and role-playing examples\n🎯 Who Should Attend?🔹 Customer service r
 eps and managers🔹 Business owners and freelancers🔹 Sales and support 
 professionals🔹 Anyone in client-facing roles\n📌 Register Now and Lear
 n How to Master Difficult Interactions!🔗 Registration Link: https://roc.
 ph/event/handling-difficult-customers/\n🎥 Missed the Live Session? Get t
 he Recording + E-Certificate!Students: ₱100 | Professionals & Business Ow
 ners: ₱150📌 Get the Recorded Webinar: https://roc.ph/service/handling-
 difficult-customers-2/\n💡 Special Offer: If you attended the live webina
 r\, upgrade to the recording + e-certificate for just ₱50 more! 🎉🔗 
 https://roc.ph/services/webinars/\n📍 Stay Updated on More Free Webinars!
 👉 Upcoming Webinars: https://roc.ph/events👉 Recorded Webinars: https:
 //roc.ph/digital-services/webinars/👉 Webinar Policy: https://roc.ph/poli
 cy/webinar/\n🔔 Seats are limited—register now to handle any customer w
 ith confidence! 💬👥\n#FreeWebinar #CustomerSupport #DifficultCustomers
  #SoftSkills #ProfessionalDevelopment #RocPH
LOCATION:Online
DTSTAMP:20260404T094412Z
DTSTART:20260403T160000Z
DTEND:20260403T160000Z
END:VEVENT
END:VCALENDAR