BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Eventin//Event Calendar//EN CALSCALE:GREGORIAN METHOD:PUBLISH BEGIN:VEVENT UID:b51e6772013f799ad1fce7f69dd0e6fd@roc.ph SUMMARY:Consumer Protection Compliance for E-Commerce Stores DESCRIPTION:Category: E-Commerce Law\, Consumer Rights & Regulatory Complia nceSubcategory: DTI Regulations\, Consumer Act Compliance\, Refund Policies \, Transparent Pricing & Dispute Resolution⚖️ Consumer Protection Compl iance for E-Commerce Stores: Master DTI Regulations\, Transparent Policies\ , and Legal TrustMaster The Consumer Act of the Philippines\, Fair Trade Pr actices\, Return & Refund Compliance\, Clear Pricing Disclosure\, and Custo mer Dispute ResolutionDate: 📅 December 24\, 2026 (Thursday)Note: While D ecember 24\, 2026 falls on a Thursday\, the live webinar schedule follows t he established curriculum sequence.Time: ⏰ 6:30 PM – 7:30 PM (Asia/Mani la)Location: 📍 Live via Google Meet💡 Are You Operating Your E-Commerc e Store Without Knowing the Law\, Leaving Your Business Exposed to DTI Pena lties and Chargeback Nightmares?In the rush to launch an online store\, dro pshipping business\, or social commerce shop\, many founders focus exclusiv ely on marketing and sales while completely overlooking legal consumer prot ection requirements. In the Philippines\, the Department of Trade and Indus try (DTI) strictly enforces consumer rights regarding product safety\, tran sparent pricing\, fair advertising\, and mandatory return/refund policies. Ignoring these regulations or hiding behind vague "All Sales Final" policie s doesn't just invite hefty regulatory fines and customer complaints—it d estroys your brand's reputation and opens you up to chargeback fraud and le gal action.What if you could bulletproof your e-commerce store with fully c ompliant consumer policies that protect your business while building unbrea kable trust with your buyers?Are you struggling to navigate consumer laws\, draft legal store policies\, and handle customer disputes fairly?❌ The " Hidden Fees & Pricing" Trap: Failing to display total prices inclusive of V AT and mandatory fees\, triggering DTI fair trade violations❌ Illegal "No Return\, No Exchange" Policies: Using restrictive store policies that viol ate the Consumer Act of the Philippines regarding defective goods❌ Vague Terms of Service: Operating without clear shipping\, warranty\, cancellatio n\, and refund terms\, leaving your business defenseless in customer disput es❌ Handling Chargeback Nightmares: Losing money and products because dis gruntled customers file formal complaints with DTI or bank chargebacksThe G oal: Equip e-commerce founders\, online sellers\, and digital marketplace m erchants with practical frameworks to ensure total consumer protection comp liance.🔥 What You’ll LearnThe Legal Landscape: The Consumer Act & DTI E-Commerce RulesUnderstanding your legal obligations as an online seller un der Philippine trade laws and regulatory mandatesTransparent Pricing & Fair Advertising StandardsHow to display prices correctly (inclusive of taxes)\ , avoid deceptive marketing claims\, and honor promotional discounts legall yCrafting Compliant Return\, Refund & Exchange PoliciesThe exact legal rule s surrounding defective products\, buyer remorse\, change of mind\, and sta tutory warrantiesBuilding Bulletproof Terms of Service & Shipping PoliciesH ow to write clear\, legally binding checkout terms that protect your store from delivery delays\, lost packages\, and chargebacksHandling Customer Dis putes & DTI MediationStep-by-step protocols on how to resolve customer grie vances professionally and navigate DTI mediation proceedings if disputes es calateData Transparency & Consumer TrustAligning your e-commerce checkout w ith privacy disclosures and secure transaction practices🎯 Who Should Att end?✔ E-Commerce & Shopify Store Owners wanting to ensure their checkout\ , terms\, and store policies are fully legal and DTI-compliant✔ Social Co mmerce & Live Selling Merchants looking to protect their business from cons umer complaints and regulatory penalties✔ Retail Founders & Brand Owners scaling online operations and wanting to standardize their customer service and warranty workflows✔ Dropshippers & Marketplace Sellers navigating cr oss-border shipping\, refund delays\, and customer dispute management✔ St artup Founders & Digital Entrepreneurs building consumer-facing apps or web platforms in the Philippines🎟️ Ticket TiersTicket TypeSuper Early Bir d (Until Dec 10)Early Bird (Dec 11 – Dec 17)Regular Rate (Dec 18 – Dec 23)What’s IncludedRegular Pass₱300₱400₱500📍 Live Google Meet Acc ess📜 Professional Proof: e-Certificate of ParticipationRegular Pass (50% Off)(Student / Senior / PWD)₱150₱200₱250📍 Live Google Meet Access 📜 Professional Proof: e-Certificate of ParticipationVIP Pass₱500₱800 ₱1\,000📍 Live Google Meet Access🎥 Full Course Recording Access📜 Full Skill Credential: e-Certificate of CompletionVIP Pass (50% Off)(Studen t / Senior / PWD)₱250₱400₱500📍 Live Google Meet Access🎥 Full Co urse Recording Access📜 Full Skill Credential: e-Certificate of Completio n🎓 Special Discounts VerificationTo claim the 50% discount rates above\, eligible participants must submit verification using the corresponding sch olarship/discount application links:👴 Senior Citizens: https://roc.ph/sc holarships/seniorcitizen/🎓 Students: https://roc.ph/scholarships/student /♿ PWD: https://roc.ph/scholarships/pwd/⚠️ Note: Limited slots availa ble to ensure an interactive Q&A session. Reserve yours early!📌 Secure Y our Slot Now🔗 Register Here: https://roc.ph/event/consumer-protection-co mpliance-for-e-commerce-stores-2/Missed the live event? Avail our Online Fu ll Access (e-recording & e-certificate) at: https://roc.ph/service/consumer -protection-compliance-for-ecommerce-stores💬 “Compliance isn't just ab out avoiding penalties—it's about building a trustworthy brand that custo mers feel safe buying from time and time again.”Upcoming Webinars: roc.ph /webinarsRecorded Webinars: https://www.roc.ph/coursesWebinar Policy: roc.p h/policy/webinar/Privacy Policy: https://roc.ph/policy/privacy/ LOCATION:Online DTSTAMP:20261106T150937Z DTSTART:20261224T103000Z DTEND:20261224T113000Z END:VEVENT END:VCALENDAR