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UID:a8ee6b620d887ede333ed9529b69f838@roc.ph
SUMMARY:Costumer Service Practices
DESCRIPTION:🚀 FREE WEBINAR ALERT! 🚀\n📅 EVENT DETAILS\n\n\nDate: Ju
 ly 10\, 2026 (FRIDAY)\n\n\nTime: 12:30 AM – 1:30 AM (Asia/Manila)\n\n\nWh
 ere: Google Meet (Link will be sent to your email after registration)\n\n\n
 🤝 Are poor communication and unresolved issues quietly driving your clie
 nts away?\nIn today's competitive marketplace\, bad service spreads fast\, 
 but exceptional support locks in customer loyalty for years. Whether you ar
 e managing an online store\, running a service-based agency\, or working as
  a front-line support agent\, your ability to handle issues calmly\, profes
 sionally\, and efficiently determines your brand's reputation and repeat re
 venue.\n"Customer Service Practices" is a practical\, strategy-driven webin
 ar designed to help small businesses\, remote support teams\, and freelance
 rs master the art of client satisfaction. Learn how to navigate difficult c
 onversations\, build a structured ticketing or communication workflow\, and
  establish trust with every single interaction.\n💡 WHAT YOU’LL LEARN\n
 \n\nCore communication principles for turning frustrated callers or buyers 
 into brand advocates.\n\n\nStep-by-step frameworks for handling difficult c
 omplaints and de-escalating high-stress situations.\n\n\nBest practices for
  managing support channels (email\, live chat\, and social media) efficient
 ly.\n\n\nHow to gather and use customer feedback to fix repeating operation
 al bottlenecks.\n\n\nActionable habits to build empathy and professionalism
  across remote and digital customer support.\n\n\n👥 WHO SHOULD ATTEND?\n
 \n\nCustomer support agents\, help desk representatives\, and virtual assis
 tants.\n\n\nE-commerce merchants\, marketplace sellers\, and small business
  operators.\n\n\nService-based agency owners and freelancers handling direc
 t client communication.\n\n\nTeam leads and operations managers looking to 
 establish support guidelines and metrics.\n\n\nAnyone interested in polishi
 ng their business communication and customer relationship skills.\n\n\n🎟
 ️ Ticket Tiers Build Fast. Launch Smart. Grow Your Business.\n\nFree Webi
 nar Pass Without E-certificate\n\n\nSuper Early Bird — ₱150 / ₱350\n\
 n\nEarly Bird — ₱200 / ₱400\n\n\nLate Pass — ₱250 / ₱450\n\n\nF
 ull Access — ₱300 / ₱500 (Live + Recording + E-Certificate)\n\n🚀 S
 ECURE YOUR SLOT NOW\n👉 Register Here: https://roc.ph/event/costumer-serv
 ice-practices\n💬 WORDS TO WORK BY\n\n"Success for growing businesses isn
 ’t just about collecting customer transactions—it’s about moving your
  organization from reactive problem-solving to the responsible stewardship 
 of excellent customer service and long-term client trust."\n\n🔗 STAY UPD
 ATED & USEFUL LINKS\nKeep your digital skills sharp by checking out our upc
 oming sessions or reviewing past events:\n\nUpcoming Webinars: roc.ph/event
 \nRecorded Webinars: ronoliverclarin.com/courses\nWebinar Policy: roc.ph/po
 licy/webinar/\n\n#CustomerService #ClientSupport #BusinessCommunication #Cu
 stomerSatisfaction #VirtualAssistant #SmallBusinessTips
LOCATION:Online
DTSTAMP:20260722T172339Z
DTSTART:20260710T043000Z
DTEND:20260710T053000Z
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