Monthly Archives: August 2020

National Heroes Day 2020 – No Operations due Holiday

ROC.PH Office will be closed today, August 31, 2020 (Sunday). Usual operating schedules will resume on September 1, 2020 (Monday). For questions or concerns about your project tasks and account subscription, you may send us an email at support@roc.ph

ANNOUNCEMENT/NOTICE: STARTING SEPTEMBER 1, 2020 OUR SUPPORT HOURS will be from 8:00 AM – 5:00 PM, MON-SUN

Due to pandemic, most of our clients are requesting to talk with our CSD (Client Service Department) and AST (Accounts & Support Team) to facilitate with their billing, project/task update and other account-related concerns. In regards with the above request, we would like to meet your expectations by starting on September 1, 2020, our Customer […]

Notice to our Valued Clients: 09294836077 & 09054817151 had been missing since Friday.

We would like to inform you that our mobile sim with numbers 09294836077 & 09054817151 had been missing since Friday (August 21, 2020). Any transaction coming from the said numbers will not be honor until such time we recover the said numbers. We would like to ask our existing and potential clients to use the […]

Ninoy Aquino Day – No Operations due Holiday

Yellow for remembering Ninoy Aquino Day!  ROC.PH Office will be closed today, August 21, 2020 (Friday). Usual operating schedules will resume on August 24, 2020 (Monday). For questions or concerns about your project tasks and account subscription, you may send us an email at support@roc.ph

Why the Domain Name has Annual Fee?

Recently, We received a high volume of queries about their renewal of the domain. Although, We already explain and it’s written on the website and their invoices. I am sure you always ask when something will be off your wallet. Why do you need a Domain Name? On the Internet, your domain name is your […]

Meetups and other face to face interactions Postponed

As part of the support on Health Workers and a recent announcement by our Government, We will continue our vision to make the business transformation by using modern communication. Unfortunately, Not all clients are agreed with these digital improvements. We understand and hope your deepest consideration to work together by using the following: Email:accounts@roc.phsupport@roc.ph Phone […]

Let’s Welcome Our Support & Accounts Team

Since the last year 2019, All our clients met our Client Services Department. You always look and exchange communication with Accounts Team.  Due to Modified Enhanced Community Quarantine (MECQ) started and receiving a consistently high volume of tickets from January, We decided to form two (2) teams to support all your needs to prevent delays […]

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